The deposit for a single-family residence varies depending on the size of the meter at the location as well as other considerations. Customers may have their deposit waived partially or entirely based on credit and previous payment history. Please call our Customer Service at 352-472-2161 ext 1 for the exact deposit amount for the location in question.
FAQs
Billing & Customer Service
How much is the utility deposit?
Where are you located?
We are located in City Hall at 25440 West Newberry Road, Newberry FL 32669.
What are your hours of operation?
Office:7:30 - 5:30 (M-Th)
Drive-Thru:7:30-6 (M-Th)
24-hour by phone
What address should I mail a letter or payment to?
Mail your payment to :
25440 West Newberry Road
Attn: Customer Service
Newberry, FL 32669
How do I apply for utility service? Terminate my utility account?
Contact a Customer Service Representative at 352-472-2161 ext 1 or visit us at City Hall.
What utilities are provided by the City of Newberry?
Potable water, sanitary sewer, garbage container and pick-up, storm water (run off from water drainage systems), recycling programs, electric service, and mosquito control.
When is my utility bill due?
Your due date is listed in the bottom right hand corner of your utility bill on the stub.
What is the Power Cost Adjustment (PCA)?
The Power Cost Adjustment is a separate line item on each electric bill which reflects the increases/decreases in the City’s cost of power purchased wholesale. The fluctuation in the Power Cost Adjustment is largely caused by changes in the cost of fuel for generation.The City's cost of wholesale power is now more than 70 percent of the total electric system expenses, so it's critical that the City makes sure that it recovers all of its wholesale power costs in its retail sales. The cost is collected from customers through the energy charge and the Power Cost Adjustment.
Presently 7.650 cents per kWh is included in the base rate for the cost of wholesale power. When the cost of power is greater than the amount included in the base rate, the Power Cost Adjustment is a charge.
In months that the power cost is lower the City moves excess funds into the Rate Stablization Fund which helps keeps the total cost for electricity more level throughout the year even when fuel and power costs may flacutate. This helps our customers not feel the drastic changes.
